General Terms & Conditions

Full payment will be charged at the hotel.

You are allowed to cancel or modify your booking free of charge more than 7 days before your expected day of arrival.

If you cancel or modify your booking within 7 days or less before your expected day of arrival, cancellation or modification charges will apply.

In case of no-show, a penalty of 1 night will apply.

  •  Rate quoted is a nightly rate, in Singapore dollars and subject to 10% service charge and 7% government tax.
  • A valid credit card number is required to confirm and guarantee the booking.
  • In the case of a cancellation made less than 7 days prior to expected day of arrival or in the case of a no-show, a one night-stay per room will be charged to your credit card.
  • Check-in time is 14:00 hours & check-out time is 12:00 noon
  • A maximum of 2 Adults and 1 Children (below 12 years) are permitted to share a room with existing bedding free-of-charge. Additional bedding is chargeable.
  • A maximum of 3 Adults may share a room. Additional bedding is chargeable.
  • The exchange rates are for information only.
  • Payment is due upon departure and is based on the default currency / exchange rate set by the hotel. The exchange rate will be set to the prevailing rate at the time of payment.
  • Should you wish to change an existing reservation, you are required to cancel the existing booking and create a new reservation. This may be done by visiting our website at www.singapore.concordehotelsresorts.com
  • Should you wish to cancel an existing reservation, simply click on the reservation link on our website at www.singapore.concordehotelsresorts.com
  • By agreeing to the stipulated General Terms and Conditions, you consent to Concorde Hotel Singapore contacting you to market Concorde Hotel Singapore products and services via email.
  • Management reserves the right to amend these terms and conditions without prior notice.

Please do not hesitate to contact us at reservations.chs@concorde.net for further questions; we will be happy to assist you.