Guests' Reviews

Our stay at Concorde was just amazing to say the least... the service was excellent with nicely appointed executive rooms.... with the required facilities that a traveller urges for. Its (within) walking distance to Dhoby Ghaut MRT, which links you to all the major destinations in Singapore. And last but not the least, its location... Orchard Road.. a shoppers paradise.
B.
27 July 2010

This hotel is centrally located in Orchard (Road), has friendly and professional staff, and offers comfortable, clean and modern accommodation.  In our experience (at) this hotel we felt welcomed and were treated with respect and offered individual attention... Breakfast was excellent. Any requests or questions we had were answered promptly... Enjoy your stay in Singapore at this excellent (4) star hotel.
J. , Australia
23 July 2010

I enjoyed my stay. Very excellent service. Outstanding breakfast. Wished I could spend some more days at this hotel.
M.G , Netherlands
12 July 2010

The Concorde staff have been courteous & helpful. The Hotel experience has been excellent, and I will recommend Concorde Hotel to my friends in Australia as an ideal stopover or holiday experience.
K.A , Australia
8 July 2010

We have now returned home from our short holiday in Singapore very impressed with the Concorde Hotel. The staff were first class... Our room was just fantastic with everything we required, a very comfortable bed and spacious bathroom. The hotel is ideally located in the centre of the cities activities... We had a great time during our stay and will guarantee we will book the Concorde (on our) next visit. Congratulations to you and your staff.
Mr. & Mrs J.G
17 May 2010

"Dear Menaga, Whey Whey, Kavita & Rahimah,
 
Thank you for making our holiday so enjoyable. We have looked forward to seeing your friendly faces every morning! Our children have especially enjoyed the attention you have given them..."
A.V, K.V, Ar.V, L.V & B.S, N.S
6 May 2010

Simply the service is outstanding. We stayed there for 3 days and 2 nights and everything was perfect. From the time I sent the email for room confirmation, all the way to the late departure, nothing (went) wrong or missed a beat. The complimentry refreshing room after the check out for the late night flight guests was the icing on the cake in their service. We have decided to stay there on our future visits. A big thank you to all staff who have looked after us well during our stay.
T.S
21 April 2010

I am writing to express our thanks for the service and attention given to us on our stay at your Hotel. We have had a number of visits to your beautiful city, enjoying every stay, but have never had the friendly service and attention shown us by your staff at the entry door, the customer counter and the dining room, at breakfast and dinner, and i wish to pass on these thanks which made our stay most enjoyable. The number of hotels which we had stayed had never given us the overall attention as given by your staff.
F.W , Australia
20 March 2010

"...my stay at your hotel is the best, you have the Best Service, Great Atmosphere, not to mention wide variety of food in (Spices Cafe). Also, your team is the (best), just one call and they will (revert) within a short time. I will be staying again at your hotel on my next Singapore Adventure!..."
R.G , Philippines
21 March 2010

"...First and foremost please convey our sincere appreciation to Ignatius and the Banquet Team lead by Nathan. They are indeed a wonderful, dedicated and efficient team. Our needs (were) met (regarding) the toilet and male/female prayer room. The food was excellent. Your venue and team, combined with food quality are now the talking point for my family members to support you in future.
Rest (assured) we shall remain loyal to Concorde Hotel for our future events..."
H.H
18 March 2010

Concorde has always been our favorite hotel in Singapore and sometimes we do try the other hotels, but after the extra service and attention you have provided me, I will forever be hostage to this hotel.

I lost my mobile phone on the eve of my departure and good thing I called the Front Desk that evening. Asst Mgr Elizabeth later sent someone to the nearby shopping store where I suspected I dropped the phone. Though the search was negative, thanks to Mr Anthony for that.

Surprise of all surprises, after returning home, I got an email from Concorde that they found my phone and will sent it to my home address in Manila Phils. Thank you guys, I can't thank you enough for the trouble and the extra mile of service that should be emulated. We will see you again and I hope I can thank everyone personally. All the best!
J.G , Philippines
19 February 2010

My husband and I enjoyed our stay with you so much that we have voted it the best holiday ever. From the minute we arrived to the day we left, the staff, accommodation and service was superb. You have all been wonderful in the way you treated us, so well and respectfully. We would very much like to have taken you all back to Australia so the hospitality industry here can be trained by the Concorde staff. There is much that can be learnt by the people in our country from yours.

We cannot wait until we visit again, but only if we can be accommodated with you. I will never forget the kindness and hospitality Concorde has shown. The staff at Spices Cafe, Robert the Concierge and the reception staff deserve a special mention. Thank you for an unforgettable experience.
G.R , New South Wales, Australia
22 January 2010

My husband and I travel quite often and always spend a few days in Singapore to break our trip. We were so impressed with the Concorde and will definitely be staying again.   One comment I forgot to make was about Rahimah, from Spices Restaurant. She was on duty the first morning of our stay and there was quite a line up for breakfast. She handled the pressure extremely well and was so courteous. She moved the line along and was extremely professional. You definitely have an exceptional staff member there.
H.R , Perth, Western Australia
29 January 2010

As a businessman who travels extensively, I want to compliment you on your staff. I stay in hotels about 75 days per year in the major cities in Asia and the US. My stay at the Concorde is always enjoyable because of the staff. They are polite, courteous, friendly and go out of their way to makmy stay enjoyable.               Khalid did a terrific job of making sure of my needs and wants were attended to. A job well done. Congratulations on a fine hotel.
T.B
20 January 2010

I like to thank all the front office staff who were helpful during my check-in. All  were warm and helpful. Also, my special thanks to Yati and Val from the operator department for their fast response in conveying my messages to other departments. Well done guys!
E.H
14 January 2010

Thank you for inviting us to your hotel for the party jointly held with the Ministry of Community Youth and Sports. The children and us, foster parents, thoroughly enjoyed ourselves.

The food was sumptuous and your gifts generous. The children were touched and felt really special. You treated us like VIPs and I am sure that this experience will last in the children's memories. Thank you and we wish you the very best christmas.
J.C
1 December 2009

We recently celebrated my Aunt’s 80th birthday and as part of the celebration, I booked the Jade Suite at the Concorde Hotel for 4 nights. The Suite was outstanding, modern and very comfortable. The location is of course, a great one being so close to one of the main MRT interchanges.

I wanted to take the time to write and commend the hotel staff for their outstanding service. This birthday celebration had been 1 year in the making and I really enjoyed working with various Concorde Hotel employees. Mr John Pang, Ms Annie Seet, Chef Robin Sing and Ms Evelyn Neo all deserve special thanks. My parents visit Singapore every year and I plan to encourage them to stay at the Concorde Hotel during their future visits.
C.T.S
31 October 2009

We had an enjoyable 4 days in Singapore and at the Concorde in particular. The Premier Club room and its lounge facilities were fantastic, as were the Lounge/dining staff. If we do happen to visit Singapore again, we will not hesitate to stay at the Concorde. Thank you once again.
C.L & W.L
31 October 2009

During a family lunch at Spices Cafe, my two-month-old son needed a change after he soiled himself. There were no changing rooms but the head waitress referred us to the hotel staff and within minutes, we were given a hotel room to change our son. I thank the three staff members at Spices and Concorde for their initiative. Friendly customer service like this certainly guarantees a return visit by my family.
A.T , Singapore
21 October 2009

I returned home for a short trip to visit my folks in Singapore and we decided to bring mom out to the Penarakan Buffet since my grandmother was a baba herself. We had a most enjoyable time there. The hostess at your wonderful restaurant took the time to mingle with everyone and made sure my mom was taken care off, in spite of an obviously busy lunch. I had more expensive buffets but at yours, the food quality and service makes me proud to be a Singaporean. Thank you for hiring quality people and providing us a great time to spend together.
C.M.L , USA
9 October 2009

We were impressed by the reliability and honesty of your staff members. The room attendants responded promptly and Mr Augustine, the Premier Lounge Manager, made us feel most welcome in the hotel.
P.S and Family , Mauritius
14 September 2009

I am taking a moment to thank you again for your kind services while staying at the Concorde Hotel Singapore... I believe your hotel has an exceptional group of people.
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B.K
17 August 2009