General Terms & Conditions

  • Rates are subject to 10% service charge and prevailing government taxes, and are subject to change without prior notice.
  • All offers are subject to availability at the time of reservation, and are not valid in conjunction with other promotions & discounts.
  • F&B credit, if applicable,  is only redeemable at Spices Cafe, Spices Bar, Lobby Lounge and Pool & Bar during the guest’s period of stay and not for future use.
  • F&B credit, if applicable, has no monetary value, non-transferable & is not exchangeable for cash or any other service.
  • F&B Credit not applicable on eve of Public Holidays and Public Holidays.
  • In the event of amendment or cancellation made less than 24 hours prior to arrival or failure to show-up, a penalty equivalent to the first night room charge plus taxes will be levied to the credit card provided.
  • Hotel check-in time is 14:00 hours & check-out time is 12:00 noon.
  • Additional bedding is chargeable for third occupancy or children aged 12 years and above. Children below 12 years are permitted to share a room with existing bedding free-of-charge.
  • Payment is based on default currency / exchange rate set by the hotel at the time of payment.
  • Should you wish to change an existing reservation, you are required to cancel the existing booking and create a new reservation. This may be done by visiting our website at www.singapore.concordehotelsresorts.com
  • Should you wish to cancel an existing reservation, please click on the reservation link on our website at www.singapore.concordehotelsresorts.com
  • By agreeing to the stipulated General Terms and Conditions, you consent to Concorde Hotel Singapore contacting you to market Concorde Hotel Singapore products and services via email.
  • The hotel reserves the right to terminate or amend promotional details and all terms & conditions without prior notice.

 

Please do not hesitate to contact us at reservations.chs@concorde.net for further questions; we will be happy to to assist you.