Local Time : 23:53, 29 Sep 2020
14 Jun 16
JUNE 2016, SINGAPORE – Concorde Hotel Singapore is proud to announce that it has received the 2016 TripAdvisor® Certificate of Excellence. Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.
“I am immensely proud and honoured to receive this prestigious award”, said Karl Muir, General Manager of Concorde Hotel Singapore. “We always strive to offer our guests a memorable experience and this award not only recognises our hard work; it is at the same time motivates us to maintain the highest standard of service to all our customers.”
“With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travellers”, said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travellers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travellers feel more confident in their booking decisions.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
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