General Terms & Conditions

• The full amount of the reservation will be charged to your credit card immediately upon confirmation of your booking.
• This reservation is neither cancellable nor modifiable.
• In case of no show, a penalty of 100% will apply.
• Rates are subject to 10% service charge and prevailing government taxes, and are subject to change without prior notice.
• All offers are subject to availability at the time of reservation, and are not valid in conjunction with other promotions & discounts.
• F&B credit is only redeemable at Spices Cafe, Spices Bar, Lobby Lounge and Pool & Bar during your stay and not for future use.
• F&B credit has no monetary value, non-transferable & is not exchangeable for cash or any other service.
• Credit cannot be combined with other offers or promotions.
• Credit is not applicable for use on 24 to 25 Dec 2019 and 31 Dec 2019 to 01 Jan 2020.
• Full payment of the room charges (including service charge and taxes) will be collected from your credit card upon confirmation of booking. Booking is non-refundable and cancellation or modifications are not allowed.
• Hotel check-in time is 14:00 hours & check-out time is 12:00 noon.
• Additional bedding is chargeable for third occupancy or children aged 12 years and above. Children below 12 years are permitted to share a room with existing bedding free-of-charge.
• Payment is based on default currency / exchange rate set by the hotel at the time of payment.
• Should you wish to change an existing reservation, you are required to cancel the existing booking and create a new reservation. This can be done by visiting our website at www.singapore.concordehotelsresorts.com
• Should you wish to cancel an existing reservation, please click on the reservation link on our website at www.singapore.concordehotelsresorts.com
• By agreeing to the stipulated General Terms and Conditions, you consent to Concorde Hotel Singapore contacting you to market Concorde Hotel Singapore products and services via email.
• The hotel reserves the right to terminate or amend promotional details and all terms & conditions without prior notice.

Please do not hesitate to contact us at reservations.chs@concorde.net for further questions; we will be happy to assist you.